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HR Support Services

Your 'on-call' hr help!

HR Support from Start to Finish

Small to medium sized businesses do not usually require their own HR department. However, HR duties form part of the day-to-day operations of any business that employs staff and sometimes those duties can be shared amongst other staff, such as administrators managers or directors.

There is nothing wrong with this practice for some aspects of HR, but for this to work effectively it is crucial that sound HR systems and procedures are implemented. We can help you with this and provide professional guidance and practices to ensure the smooth running of your organisation and staff management.

HR Set-Up & Drafting Service

We can assist you in setting up, or reviewing, all manner of documentation and processes, including: 

  • Employment Contracts
  • Position Descriptions
  • Policies and Procedures
  • Inductions & Workplace Training
  • Performance Reviews

Hands On HR Services

We can act as your on-site HR Manager, on an as-needed basis, to assit with:

  • Answering employee enquiries
  • Providing employer options and solutions
  • Management of Grievances
  • Performance Management, Warnings, Dismissals
  • Redundancies
  • Change Management

Workplace Training

Acting as your cost effective in-house training provider, we ensure that we foster your company culture and promote a team environment by providing tailored training in a wide variety of areas, including but not limited to:

  • In-house policies
  • Effective Communication
  • Bullying & Harassment
  • Team Building
  • Conflict Management

Workplace Mediation

Organisations, corporations, small business and courts worldwide are using mediation to resolve internal conflict. It is a valuable tool for change management practices to remove the friction associated with organisational change and to address internal conflict which so often arises when people work alongside each other.

We can show you how leading organisations implement mediation to:

  • Improve employee engagement
  • Reduce sickness and absenteeism
  • Improved working relations 
  • Increase staff productivity

Whether you are a commercial, government, not-for-profit organisation or a small business, we can develop a customised dispute resolution program to suit your specific needs.

Workplace Investigation

Your staff are governed by a wide combination of awards, legislation, agreements, policies and guidelines and it can often be difficult for employers to keep abreast. Dealing with staff complaints can be particularly complex. It is often not possible to conduct an investigation internally as procedural fairness can be compromised, or a conflict of interest (real or perceived) may affect your investigation process. 

We provide:

  • Formal investigation service in line with your internal processes and relevant legislation 
  • Document analysis
  • Conducting interviews
  • Report with findings and recommendations 

Benefits of using Resolve:

  • Peace of mind that you meet legislative requirements
  • Increased productivity 
  • Improved staff performance 
  • Staff retention
  • Cost savings through improved work practices, reduced absenteeism and staff turnover
  • Improved relationships, communication and workplace conduct
  • Promotion of a healthier and more harmonious workplace

As Nationally Accredited Mediators with a background in high level Human Resources Management, we bring our extensive experience and skill to assist you with whatever ‘people issues’ you require assistance with in your workplace.

  • In-house HR Support
  • Policy & Procedure Drafting Service
  • Hands-on HR Management
  • Training
  • Staff Development
  • Workplace Investigation
  • Workplace Mediation

We also offer mediation for:

  • Commercial Disputes
  • Families & Separation
  • Property Settlement
  • Care of Ageing Parents
  • Wills & Estates

We are happy to discuss your requirements
and tailor our services to meet the
needs of your businesS:

CALL 0474 478 500 / 0450 36 70 80